Security guards are hired to protect people and property. The key to the best protection is prevention. So how do security guards prevent problems before they happen?
There are certain winning techniques or methods that help security guards provide top-of-the-line protection for their clients. De-escalation techniques, use of technology, and mobile patrols are all effective methods guards use to prevent security problems before they happen. Here’s a look at how.
3 Most Effective Techniques Used by Security Guards
Security guards have many tools in their wheelhouse. The ones we are focusing on today are the most effective and commonly used methods that guards have for dealing with security threats before something escalates into a full-blown problem.
- De-escalation Techniques
Security guards focus on cultivating their instincts and learning when a person is becoming more agitated, scared, or aggressive. They learn valuable techniques for managing and de-escalating these types of situations.
Security guards may use some of the following actions to help de-escalate a situation with an aggressive individual:
- Using clear and concise communication.
- Respecting personal space.
- Removing the person from the upsetting situation.
- Keeping a level and neutral tone of voice.
- Asking effective questions.
- Active listening.
Having the ability to de-escalate a situation, from an irate customer to a disgruntled employee to a quarrel between friends, stops a situation from getting blown out of proportion and taken to the next level or even becoming violent.
- Use of Technology
Technology is a great tool for providing security, but only if it is used effectively. Surveillance cameras only work when someone is monitoring them, just like security tags are only effective if there is someone there to stop a shoplifter at the door.
Technology does not deploy or monitor itself, so it is only as effective as the person using it. Security guards are trained to be the hub of your electronic security measures. These are some of the electronic tools used by security guards to keep your business or property safe:
- Surveillance Systems: CCTV (sometimes with video analytics)
- Communication Tools: Mobile apps, two-way radios, GPS Tracking
- Access Control Technologies: Biometric systems, key cards, electronic security tags
- Drone Technology
- Biometric Authentication: facial recognition, fingerprint, and palm scanners
- Training and Simulation technologies
- Mobile Patrols
Mobile patrols are used to cover larger outdoor areas. Security guards can patrol on foot, which is very useful. However, being in a mobile patrol vehicle gives them the ability to cover more ground faster with the same visibility that they would have on foot.
Guards vary their mobile patrol routes making them difficult to predict. This makes planning a crime such as a break-in or arson far more difficult. A mobile patrol route means that guards are more likely to catch nefarious behavior in the early stages before any damage can be done.
Mobile patrols can be used at any hour of the day, but are most effective in overnight hours, especially for businesses or properties that are slower or closed during the night. They are also an effective means for policing a parking lot or parking facilities to prevent car break-ins and thefts.
Security Guards Protect Your Interests
Whether you need to protect your business, your property, or your person, security guards from Elite Investigations have your back. They are highly trained professionals who use state-of-the-art technologies along with tried and true techniques to prevent problems before they start.
Elite Investigations provides licensed and insured security guards for all of your security needs including:
- Equipment and asset protection
- Mobile security patrols
- Fire watch services
- Commercial security
- Retail security
- Event security
- Construction site security
- School security
- Residential security
Reach out to Elite Investigations at (866) 779-5017 now to hire security guards to protect your interests or get a free online quote today.